Cancellation and Refund Policy

This refund policy applies to any purchase made on UtilityBillGenerator.net. When you use the site, you are agreeing to what is explained below.

When Digital Orders Are Final

Once a file is created through our generator and sent to you, the sale is considered complete. Because these are digital downloads, we do not process refunds for:

  • Files that are already downloaded
  • Changing your mind after buying
  • Using incorrect info during creation
  • Problems uploading the file somewhere else or formatting issues with other tools

Take a moment to read the details on the site and look at any previews before ordering. That helps avoid mixups.

Cases Where We Might Say Yes to a Refund

We do look at refund requests in a few specific cases. These are rare but possible if:

  • The file you received is broken or incomplete
  • Our site had an issue that blocked the download
  • You paid twice for the same document by mistake

If any of that applies to your situation, you will need to reach out within 72 hours of your order. Be sure to include:

  • The email you used when buying
  • Your order number
  • A short explanation of what happened
  • A screenshot or message showing the error

We check each request manually. Refunds are not promised, but we try to be fair.

What Happens With Suspicious Requests

If a refund request seems dishonest, we may reject it. This applies to fake claims, repeated refund attempts, or any sign that the service is being used the wrong way.

Using the site to copy files, trick the system, or abuse the process can lead to your access being removed.

How You Can Ask for a Refund

If you believe your situation meets the conditions above, send us a message:

Email: info@utilitybillgenerator.net

Subject line: Refund Request

Please include the right details so we can understand your request clearly.

If This Policy Changes

We may update this policy from time to time. When we do, the new version will appear on this page. By using the site after a change is posted, you agree to the updated version.

Thank you for using UtilityBillGenerator.net. Our goal is to make the process clear and fair for everyone